Complexity will kill you

Must have a thorough TL;DR

What is the problem complexity -> fear

What is the consequence of the problem high cost -> resources removed from higher value work inability to respond at the pace of the marketplace -> diminished competitiveness inability to respond at the pace of bad actors -> diminished security

What is the need

Here is a solution

What are the benefits of the solution

How is this solution different from others

How has this solution been validated

Cost Performance Innovation

incubation transformation innovation performance

What is the role of IT in the business?

What is the role of F5 in that context?

The value of deferred decision

People Process Technology

What is the purpose of the book? <- how does it tie to the bigger picture What is the purpose of the chapter in the book? How does this paragraph enhance the purpose of the chapter?